Heawen Property (“Company”, “we”, “us”, or “our”) respects the privacy of its users and is committed to protecting the personal information shared with us through our website https://heawenproperty.in/ (“Website”). This Privacy Policy explains how we collect, use, store, disclose, and protect user information when you access or use our Website and services (“Services”).

By accessing or using the Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Policy, please do not use the Website or Services.

1. Information We Collect

We collect information to provide better services, improve user experience, and ensure platform security. The information collected may include:

1.1 Personal Information

Personal information is data that can identify an individual, including but not limited to:

• Full name
• Email address
• Mobile number
• Address or location details
• Login credentials
• Profile details provided during account registration
• Property-related preferences and requirements

1.2 Property-Related Information

When users list, search, or interact with properties, we may collect:

• Property location and specifications
• Images, videos, and descriptions
• Pricing, availability, and ownership-related details
• Communication history with buyers, sellers, landlords, or agents

1.3 Technical and Usage Information

We automatically collect certain technical information, including:

• IP address
• Browser type and device information
• Operating system
• Pages visited and time spent on the Website
• Cookies and similar tracking technologies

2. How We Use the Information

The information collected is used for the following purposes:

• To create and manage user accounts
• To facilitate property listings, searches, and interactions
• To verify user identity and prevent fraud
• To communicate updates, alerts, and service-related messages
• To improve Website functionality and user experience
• To analyze usage trends and platform performance
• To comply with legal obligations
  
  

We do not sell or rent personal information to third parties.

3. Cookies and Tracking Technologies

Heawen Property uses cookies and similar technologies to enhance user experience. Cookies help us:

• Remember user preferences
• Understand how users interact with the Website
• Improve performance and personalization
  
  

Users may disable cookies through their browser settings; however, some features of the Website may not function properly.

4. Information Sharing and Disclosure

We may share user information only under the following circumstances:

4.1 With Other Users

Property-related information shared voluntarily by users (such as listings) may be visible to other users on the platform.

4.2 With Service Providers

We may share limited information with trusted third-party service providers who assist in operating the Website, subject to confidentiality obligations.

4.3 Legal Requirements

We may disclose information if required by law, court order, government authority, or to protect our legal rights, users, or the public.

5. Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or alteration. These include:

• Secure servers and encryption where applicable
• Restricted access to sensitive data
• Regular monitoring and security updates
  
  

While we strive to protect user data, no method of transmission over the internet is completely secure, and absolute security cannot be guaranteed.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. When information is no longer required, it is securely deleted or anonymized.

7. User Rights and Choices

Users have the right to:

• Access and review their personal information
• Update or correct inaccurate information
• Request deletion of their account, subject to legal obligations
• Withdraw consent for marketing communications
  
  

Requests may be made through the contact details provided on the Website.

8. Third-Party Links

The Website may contain links to third-party websites or services. Heawen Property is not responsible for the privacy practices or content of such external websites. Users are encouraged to review the privacy policies of third-party sites before sharing information.

9. Children’s Privacy

The Website and Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If such information is identified, it will be deleted promptly.

10. Changes to This Privacy Policy

Heawen Property reserves the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting on the Website. Continued use of the Website after such changes constitutes acceptance of the revised Policy.

11. Consent

By using the Website and Services, you consent to the collection, use, storage, and disclosure of information as described in this Privacy Policy.

12. Contact Information

For questions, concerns, or complaints related to this Privacy Policy or data handling practices, users may contact Heawen Property through the contact details provided on the Website.